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PRIVACY POLICY

PRIVACY POLICY

(Last revised October 15, 2020)

Thank you for visiting this web site (hereinafter “Website”). Prosper Wellness (hereinafter “We” or “Us”) is a publisher and understands the importance that Internet users place on privacy. This Privacy Policy describes how we use personal information that is collected at this Website.  

Please read this Privacy Policy before using this Website or submitting any personal information. EU and California residents, please also see the sections below for additional rights that apply to you.

By using this Website, purchasing our products, and sending us your email address on our web forms, you accept the privacy practices contained in this Privacy Policy. These privacy practices may change from time to time, but any changes will be posted. You are encouraged to review the Privacy Policy whenever you visit the Website to make sure you understand how any personal information you provide will be used.

What information do we collect?
There are two types of data that we collect: personally-identifiable and non-personally identifiable information.

Personally Identifiable Information
In order to serve our customers, we collect personally identifiable information, like names, addresses, phone numbers, email addresses, IP addresses, any notes or testimonials or comments that you provide to us or on our websites, and sometimes credit card information when such information is voluntarily submitted by our visitors.

We will only use your personal information for the following purposes:

  • To operate, improve, or promote our Services
  • To provide customer service or support
  • To market our products and services through email marketing, SMS marketing; advertising – including retargeting via Google, Facebook and similar companies; and notifications
  • To perform accounting, administrative, and legal tasks
  • To process payments
  • To help prevent fraud, to help diagnose problems with our servers and software, to gather broad demographic information, and to offer you products and services
  • To deliver the products and/or services to you that you have requested
  • To validate your compliance with the terms and conditions
  • For content improvement and feedback purposes
  • To contact you, when necessary, regarding your use of the Website or product(s)
  • For the few situations described below to better serve you.

We will NEVER share your personally identifiable information with third parties unless you have given us explicit permission to do so, such as in order to fulfill a third party offer that you have accepted from us. By permitting us to collect this information, you will be able to receive information on other products and services that may be of interest to you, including related third party offers that we may send to you. You also enable us to personalize your experience with us so that we can provide you with the highest quality of service.

By submitting your email address on this Website, you agree to receive email from Us. You can cancel your participation in any of these email lists at any time by clicking the opt-out link or other unsubscribe option that is included in each respective email. We only send emails to people who have authorized us to contact them, purchased products from us, either directly, or through a third party. We do not send unsolicited commercial emails, because we hate spam as much as you do.

By submitting your email address, you also agree to allow us to use your email address for custom audience targeting on sites like Facebook, where we display custom advertising to specific people who have opted-in to receive communications from us. 

In addition, you agree that by submitting your telephone contact information on this Website and/or registering to receive the product and/or service offered herein, such act constitutes a purchase, an inquiry, and/or an application for the purposes of the Amended Telemarketing Sales Rule (ATSR), 16 CFR ‘310 et seq. and any applicable state and local “do not call” regulations. We retain the right to contact you via telemarketing in accordance with the ATSR and the applicable state regulations.

Non-Personally Identifiable Information
We also may collect various types of non-personally identifiable information to help us make your experience more enjoyable, measure site activity to identify future improvements that should be made, and compile aggregate data to help serve site visitors better.  

For example, we may use session and persistent “cookies,” session logs, web beacons, GIF/pixel tags, banner ads, third-party click tracking analytics tools (such as Google Analytics), third party retargeting networks that may display our advertisements to you on other sites that you visit to remind you about us, and third party networks that serve user-requested emails (e.g., for a refer-a-friend email) to collect non-personally identifiable or other aggregated information about site visitors.

Cookies are text files that are used by your computer’s web browser to store your preferences, and enable us to enhance your user experience with our Website. Third party retargeting networks may also use cookies to display our advertisements to you on other sites.  You can learn more about how to opt-out of a third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page.

Emails or newsletters that we send electronically may use techniques such as web beacons or pixel tags to gather email metrics and information to improve the reader’s experience, such as the number of emails that are opened, whether they were forwarded or printed, the type of device from which they were opened, and the location (e.g. city, state, and county) associated with the applicable IP address.

If you visit this Website with an open ID (such as Facebook), you may also be sharing and integrating data with third-party social media sites, and we may track aggregate data about the number of visits to this Website with an open ID, the number of items “liked” on this Website, or items on this Website that you choose to share with a third-party social media site.

Other parties such as advertising partners and analytics companies may also be collecting information about your online activity across various websites over time. The information collected by those third parties may include identifiers that allow those third parties to tailor the ads that they serve to your computer or other device.  

Because there is not yet a common understanding of how to interpret web browser-based “Do Not Track” signals other than cookies, we do not currently respond to “Do Not Track” signals that are undefined.

Please note that you do have the option to configure most web browsers to NOT accept cookies.  However, be aware that disabling cookies may keep you from having access to some functions or services on our Website or the web-hosted software that runs on our Website.

Why We Store this Non-Personally Identifiable Information From You
We use cookies to help you make using our website easier, such as:

  • To remember your country and language preferences
  • To deliver information that matches your interests
  • To help us understand our audience and traffic patterns
  • To let you automatically log into programs and parts of our site that require membership
  • To manage and present site info displayed on our website that will be specific to you

We also use Web Beacons to collect non‐personal data on how you use our site, such as how long did you visit our page, what web browser you’re using, what’s your operating system, and who’s your Internet service provider. In addition, we also may use Google Analytics data and the DoubleClick cookie to serve ads based on a user’s prior visits to our website. This data is collected from thousands of site visits and analyzed as a whole. This helps us build a better website to match our visitors’ needs.

We may also place small “tracker gifs” or “beacons” on many of the pages on our website, in online advertising with third parties, and in our emails. We use these beacons, in connection with Cookies, to collect non‐personal data on the usage of our site including but not limited to the date and time of the visit, the pages visited, the referring web page, the type of browser (e.g., Chrome, Safari, Firefox), the type of operating system (e.g., Windows, Linux, or Mac), and the domain name of the visitor’s Internet service provider (e.g., Gmail, Yahoo, AOL). This information is collected about thousands of site visits and analyzed as a whole. This information is useful in, for example, tracking the performance of our online advertising such as online banner ads and to determine where to place future advertising on other websites.

How is your information stored?
Your information is stored on technically and physically secure environment, as well as our third-party payment processing, email delivery systems, and customer management systems. We use SSL encryption to protect sensitive information online, and we do everything we can to protect user information offline. Unfortunately, no transmission over the Internet can be guaranteed to be 100% secure. As a result, while we take reasonable measures to protect your information, we cannot ensure or warrant the security of the information that you transmit to us, and you do so at your own risk.

Third Party Organizations
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.  We pride ourselves in recommending quality companies, but have no control over the actions of those third parties, the content they provide, or their privacy practices. While we are not liable for any of the actions of those third parties, you should feel free to give us feedback from time to time on your experiences with any third parties to whom we work with so that we may enhance our future service to all customers.

We will not share or transfer your data to unaffiliated third parties without your consent. We may use service providers in connection with operating and improving the Site, to assist with certain functions, such as payment processing, email transmission, data hosting, managing our ads, fulfilling product sales, and some aspects of our technical and customer support. We will take measures to ensure that these service providers access, process, and store information about you only for the purposes we authorize, subject to confidentiality obligations, including through the execution of GDPR and CCPA‐compliant Data Privacy Agreements or Addenda, as applicable.

How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you submit a request, place an order or access your personal information.

These security measures include: password protected directories and databases to safeguard your information, SSL (Secure Sockets Layered) technology to ensure that your information is fully encrypted and sent across the Internet securely, PCI Scanning to actively protect our servers from hackers and other vulnerabilities. We do not have full access to credit card information. All credit card information is encrypted and sent directly to the card processor, and is never held on our servers.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Children’s Online Privacy Protection Act Compliance
We comply with the requirements of COPPA (Children’s Online Privacy Protection Act.) We do not knowingly collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 18 years old or older. If your minor child has provided us with personally identifiable information, you may contact us at the phone number or mailing address listed in the section entitled “Contact Us” if you want this information deleted from our records. We will then make reasonable efforts to remove your child’s information from the database that stores the information.

CAN-SPAM Compliance
We have taken the necessary steps to ensure that we are compliant with the CAN-SPAM Act of 2003 by never sending out misleading information and having unsubscribe links on all emails. You can remove yourself at any time from our mailing list by clicking on the unsubscribe link that can be found in every communication that we send you. By clicking that link, we will remove you from our mailing list immediately. You may also contact us by the information given below, but that way may take up to 2 weeks to have you removed.

General Data Protection Regulation (GDPR) for European Union citizens
The GDPR took effect on May 25, 2018, and is intended to protect the data of European Union (EU) citizens.

If you are a resident of the European Economic Area (EEA), or are accessing this Site from within the EEA, you have certain rights with respect to your data. We respond to all requests that we receive from individuals who wish to exercise their data protection rights in accordance with applicable data protection laws. You can contact us by sending an email to the contact information given below.

Rights that you may have, depending on the country in which you live, include:

  • Accessing, correcting, updating, or requesting deletion of your information. If you request that your account be deleted, you will lose access to all of our programs in which you are actively registered.
  • Objecting to processing of your information, asking us to restrict processing of your information, or requesting the portability of your information.
  • Opting out from receiving marketing communications that we send you at any time. You can exercise this right by selecting the “unsubscribe” or “opt‐out” link in the marketing emails we send you. Additionally, you may update your email preferences by changing the settings in your account.
  • Withdrawing your consent at any time if we have collected and processed your information with your consent. Withdrawing your consent will not affect the lawfulness of any processing that we conducted prior to your withdrawal, nor will it affect processing of your information conducted in reliance on lawful processing grounds other than consent.
  • Complaining to a data protection authority about our collection and use of your information. For more information, please contact your local data protection authority. Contact details for data protection authorities in the European Union are available here.

California Residents (CCPA)
If you live in the State of California, under the California Civil Code, you have the right to request that companies who conduct business in California provide you with a list of all third parties to which the company has disclosed Personal Information during the preceding year for direct marketing purposes.

Alternatively, the law provides that if a company has a Privacy Policy that gives either an opt-out (often referred to as “unsubscribe”) or opt-in choice for use of your Personal Information by third parties (such as advertisers or affiliated companies) for marketing purposes, that the company may instead provide you with information on how to exercise your disclosure choice options.

This Website qualifies for the alternative option; it has a comprehensive Privacy Policy and provides you with details on how you may either opt-out or opt-in to the use of your Personal Information by third parties for direct marketing purposes. Therefore, we are not required to maintain or disclose a list of the third parties that received your Personal Information for marketing purposes during the preceding year.

If you are a California resident and want to request information about how to exercise your third party disclosure choices, you must send a request to the following address with a preference on how our response to your request should be sent (email or postal mail). Please send an email to the Privacy Administrator using the contact information below.

For all requests, please include your name, street address, city, state, and zip code. Please include your zip code for our own recordkeeping. We do not accept requests telephone or by facsimile. We are not responsible for notices that are not labeled or sent properly, or do not have complete information. Every effort will be made to respond to a verified request within a reasonable time, or the time‐frame required by law.

Severability
If any part of this Privacy Policy is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions shall remain in full force and effect.

Terms of Use
Please refer to our Terms of Use for use of this website. The link to this page is at the bottom of this, and all pages on our site. By using this site, you agree to all Terms and Conditions listed on that page. If you do not agree to the Terms and Conditions, please leave this site immediately.

Changes to our Privacy Policy
Our Company reserves the right to revise, amend, or modify this policy, our Terms of Service, and our other policies and agreements at any time and in any manner, by updating this posting.

Contacting Us
If you need to contact us, you can email, call, or send us a letter at:

Prosper Wellness
1990 Depew Street, #140690
Edgewater, CO 80214
United States
1-800-304-7284

Kriss@ProsperWellness.co

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